We offer free worldwide shipping at this point in time. Please check below for more shipping options.
We fulfill the orders from our warehouses in Nevada, U.S. and Shenzhen, China. We are planning to have another warehouse in the UK.
We provide international shipping. However due to certain postal challenges, we won’t be able to deliver shipments to military areas and certain smaller countries.
We ship orders overseas by mail services. After your order has been processed by our logistics team, it’ll be delivered to our local postage companies and the handling of your order will be fulfilled by the respective carrier companies. Upon arrival in your selected destination’s country, your order would then be handled by your country's postal service. Please kindly contact your local post when your order arrives in your country.
Shipping to USA, Canada, United Kingdom, Australia, New Zealand, Singapore:
Order processing: 1 - 3 Days
USA, Canada, United Kingdom, Australia, New Zealand, Singapore: 8 - 14 days
Note: Please note that these timelines are estimates, please allow longer delivery time during peak seasons such as Christmas, Black Friday, Cyber Monday, holidays, etc.
Shipping to Other Countries:
Order processing: 1 - 3 Days
Germany, Belgium, Netherlands, Austria, Switzerland, Sweden, France, Italy, Norway, Luxembourg, Hungary, Denmark, Poland: 8 - 14 days
Note: Please note that these timelines are estimates, please allow longer delivery time during peak seasons such as Christmas, Black Friday, Cyber Monday, holidays, etc.
Your orders are tracked via a tracking code.
We will send you the tracking code of your order(s) to the email you used when placing your orders. This email will also guide you on how to track your package. Please note that tracking information will be displayed 2-5 days after you’ve received your email notification purchase.
You should notice tracking event updates within 48-72 hours after you have received your tracking code.
Please note that your tracking information updates are displayed 2-5 days after receiving your tracking code.
For first time purchases, it may take us a few minutes to retrieve the tracking information from the carrier services. In the event that you can’t find information about your package, please try again later.
Your shipment status remaining unchanged may be due to delays in shipment. Shipment delays could be due to e.g. weather incidents, customs or backlogs.
Please kindly note that tracking information can be displayed after your order has been shipped.
When your order is ready to ship, we send it to the respective shipping companies and the handling of your order will be fulfilled by them.
Depending on the individual shipping company's policy or customs procedure, you might be charged an extra fee for the final delivery or an imposed import tax. This is likely due to your shipping address being in a remote area. In this case, please kindly pay the carrier company the required fee to receive your order.
We often declare your orders as a gift below order value, so rest assured that these situations rarely happen.
